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Having feedback from residents, their families and carers is incredibly valuable to us, as we seek to always refine and improve the quality of our service.

Testimonials

Caring, committed professional staff, welcoming, bright, clean environment and activities to suit all. Family/visitors always made welcome.

J W, Daughter of Resident/Service User

Have found the staff at WatersEdge to be extremely caring and will go the extra mile. My mother greatly enjoys the activities that are organised and I do not think she could be in a better residential placement.

C S, Daughter of Resident/Service User

Very approachable and friendly staff and management. Every effort has been made to welcome my aunt to the home and help her settle in. Menu and catering preferences have been delivered and all visitors from the family have commented on how nice and clean the home is. Whilst early days I think my aunt is as happy as she can be with her now home, she is certainly appreciative of the support and care and how well treated she is.

K R, Niece of Resident/Service User

This is the most pleasant home with the emphasis on home. My mother has only just come to live in the care home and will have more to report as time progresses.

M W, Daughter of Resident/Service User

My husband has come into this care home and we both think it’s fantastic! The manager is extremely attentive and caring, all of the staff are wonderful (especially the senior care worker). It’s warm and homely, the food is excellent, the entertainment is great, all in all, 10 out of 10!

J J, Wife of Resident/Service User

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