Mark is an experienced healthcare business professional having held senior positions in health and social care since 2005 and has been part of the senior management team at Alpha Health Care since 2007. Mark is passionate about the delivery of high quality care and firmly believes that the everyday experience of each of our residents at Alpha Health Care should be one which makes a positive improvement to their quality of life.
Chief Operating Officer
Caroline is an experienced healthcare professional and chief operating officer, having qualified as an RGN in 1993 Caroline went on to specialise in Care of the Elderly. Caroline has been responsible for the clinical operations of Alpha Health Care since 2007 and has been a key driver to the Quality Governance and Compliance programme across the business. Caroline is passionate about continuous improvement and development, focusing on enhancing our service delivery.
Care Home Manager – Lakeview Care Home
Qualifying as a Registered Nurse in 2006 Tracy progressed to Unit lead of a Dementia Care unit in 2008, during which time she completed her NVQ 4 in Health and social care, Level 5 in Management and gained a BSC in Dementia Studies. To add to this Tracy is also a qualified Dementia Care Mapper. In 2010 Tracy became the Registered Manager of a 30 bedded Care Home owned by Alpha Health Care which she successfully managed for two years before returning to Lakeview as the Deputy Care Home Manager. Having 8 years’ experience within the care home industry Tracy has gained wide experience in working with the diverse and individual needs of people accessing the services provided at Lakeview. Tracy’s current role involves working closely with other professionals to ensure compliancewith all legal and regulatory requirements, monitoring and ensuring the delivery of quality person centred care.
Deputy Care Home Manager – Lakeview Care Home
Gina has been a valuable member of the Senior management team at Lakeview Care Home since November 2019. Gina brings a wealth of experience in Nursing Dementia and Complex Dementia care for the elderly. Having held Registered Manager and Area Manager roles in the past Gina has a real passion to help and further improve the quality of care and to support all our services .
Lisa is a registered mental health nurse with over 15 years’ experience working within elderly nursing and complex dementia care, progressing from staff nurse through to being a unit lead, deputy manager and home manager. As Training Manager for Alpha Health Care Lisa is using her years of nursing experience to ensure that training is delivered in a practical, engaging and resident centred way. Lisa is proud of her role in elderly care and the positive difference it can make to the lives of the residents within our care.
Human Resources Manager
Louise is Chartered Member of the CIPD with over 20 years experience within Human Resources Management, gained from working in various business sectors. As an HR Manager at Alpha Health Care, Louise is using her experience to provide guidance and support in the delivery of effective employee relations, recruitment, resourcing and staff well-being.
Peter is our Catering Manager and oversees all the catering requirements for both Waters Edge and Lakeview. Peter has a real passion for delivering high standards of healthy cooking for our residents and with over 17 years experience in the food industry Peter keeps the menu’s updated and makes sure the whole team are proud to be a member of his team.
Care Home Manager – Waters Edge
Claire has been at Waters Edge Care Home since 2020 where she started as Deputy Care Home Manager. She has a wealth of knowledge within the care industry and a special interest in care delivery, person centred care and delivering a quality led service. The knowledge and the skills Claire has developed through her career have given her the firm foundations to manage Waters Edge Care Home.
Deputy Care Home Manager – Waters Edge
Leanne started her career at Alpha Health Care within Lakeview Care Home over 7 years ago. Since moving across from Lakeview to be part of Waters Edge’s team in September 2019 Leanne has worked tirelessly to support and work with the Waters Edge team to provide exceptional person centered care to our residents. Leanne’s previous experience of working within our Complex Dementia service and the training and experience gained in progressing from Carer to Senior Carer has helped create a real connection, empathy and understanding of the unique care and behavioural needs of individuals with dementia.